Shipping & Return Policy
We offer free shipping for purchase above $30. Please note that shipping times are only estimates, and we are not responsible, nor do we have any control of any delay in transit time of your order.
SevenMinusSeven offers a (30) day return policy on all new unopened equipment, starting from the date the product(s) was delivered to the customer. Anything beyond (30) days of delivery will not be eligible for return. If the product(s) received have been opened, used or damaged, no return options will be offered. If the item is in brand new condition but requires to be repackaged, a (15%) restocking fee will be applied. The shipping cost for any unwanted product will not be refunded by SevenMinusSeven (It is recommended to choose a return shipping method with tracking).
Please contact us first before sending anything back.
How long until my order ships?
We will try to pack and ship the item on the same day but normally we will need at least 1 day to prepare.
- No Freight Forwarding Addresses: We do not allow orders to be shipped to freight forwarding addresses.
- No Hotel Addresses:We do not allow orders to be shipped to hotels. Please provide a permanent street address.
- PO Boxes:Shipments to PO Boxes are reviewed on a case by case basis and may be declined.